Live chat operator jobs from home
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Live chat operator jobs from home are becoming more common as so many people prefer instant communication of chat to a phone call. If you really want to work from home but don’t want to talk on the phone and don’t have a quiet workspace but love to work in the customer service industry consider online chat jobs.

As more people go to the web for help, customer service chat jobs are in high demand. Take this opportunity and help others as a chat support agent.

What type of people are online chat jobs meant for?

Live chat operator jobs can be a great work-from-home opportunity for parents with kids, people who don’t have a private workspace, people who don’t want to talk on the phone, and anyone who can type very fast.

Live chat operator jobs from home are becoming more popular as people prefer live chats to phone calls. Your home can be an office for online chat jobs and it is a good place to sit, chat and render help to people.

Another reason you need to consider online chat jobs is that you are not required to talk on the phone to angry customers.

Chatting with customers instead of talking with them on the phone is less stressful and way more preferable.

So, how can one qualify for online chat jobs?

Online chat jobs qualification requirements are usually less stringent than other customer service jobs but not everyone can qualify to get a chat job.

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Here are some basic requirements

  • Reliable internet connection of a minimum 5 Mbps download
  • At least 35 WPM typing speed
  • Minimal typos and clear communication
  • Must be able to handle multiple conversations at once
  • Must have a friendly and professional attitude
  • Self-discipline to work from home

Some online chat companies may need two years of previous customer service experience before they can give you the position as a live chat operator.

Some companies might want you to work full-time and also available during nights and weekends, while some companies offer part-time positions with flexible hours.

 

Top Best Online Chat Job Companies to work for as a Live Chat Agent

If you want to work as a live chat operator from home, these companies and platforms listed below are the places you need to check for a job opening. Some of them might not be hiring at the moment, but ensure to check back regularly.

Some of these online chat job companies might require you to have a college degree or previous customer service experience to qualify while others might just need you to live within driving distance of their regional office for regular office visits.

Without much ado, the list below

 

1. Apple  

apple

If you are savvy with Apple devices, Apple can hire you to be an Apple At Home Advisor. An Apple Advisor helps provide customer service and technical support. This job is not an exclusive online chat job, but it is one of the best at-home customer service jobs available.

You need to meet these requirements if you want to become an Apple Advisor.

  • Have a distraction-free workplace
  • Have an Apple  computer
  • Own a work desk that can house your Apple Computer
  • Wear a headset

 

2. Concentrix   

concerntrix

Concentrix offers a full-time position with benefits. This online chat job company will need you to provide technical support and offer customer service. Since Concentrix partners with other companies, it will require its home agents to be available during their assigned company’s regular business hours.

Concentrix pays its home agents $10 – $12 per hour.

 

3. Capital Typing   

capital typing

Capital typing is an online chat job company that hires online customer service support representatives. Capital Typing also offers transcription services and translation services.

 

4. LiveWorld   

liveworld

LiveWorld hires online moderators and gents to perform tasks such as customer service, social media moderation, engagement, and monitoring.

They offer part-time positions and pays hourly. To qualify, you must have strong typing skills. If you enjoy having a conversation while helping people, consider Live World.

 

5. Arise

Arise

Arise hires online chat agents for different Fortune 500 brands from the U.S., UK, and Canada. You can start chatting with customers in a few days after applying and you can set your own schedule.

Arise has been hiring online chat representatives since 1994 and a highly-rated online chat job company.

 

6. Best Buy

best buy

This online chat job company periodically hires remote customer service agents. Customer service agents on Best Buy’s main duties are to help customers by completing an order and answering other basic retail-related questions and provide product support.  

 

7. FlexJobs

flexjobs

FlexJobs is a job platform that access every posting to get rid of scams. They post losts of flexible and remote jobs including online chat jobs.

Flexjobs requires applicants to pay a subscription fee before they can view the full job postings. If you can pay this small subscription fee, you will be able to connect with large companies which makes getting a job easier.

FlexJobs lets you search for part-time and full-time jobs. Some of its online job positions are completely remote while others might need you to work from the company office once in a week.

 

8. Uber

Uber

To become an Uber Community Support Representative, you must be an Uber evangelist and must have solid writing skills. This company requires you to work weekends and do a weekly evening shift.                   

 

9. Needle     

Needle

As a needler, you can represent the brands you like most and can also earn products and rewards from the brands you represent. On Needle, you choose the hours you want to work and get paid on a per chat basis.

The initial application process can take about 30 minutes to complete and about two days to review your profile information.

 

10. Ginger

ginger

Ginger is an app that provides services like emotional support services, psychiatry, and therapy. To become an online chat agent with Ginger, you might need a medical or counseling background. Ginger allows you to choose the working hour suitable for you.

 

11. ModSquad    

mosquad

ModSquad online chat agents are called Mods. As a Mod, you get to choose the projects you want base on your passion. You can as well work from any private location with a high-speed internet connection.

Mods specializes in digital engagements such as chatting with customers, moderating content, checking for bugs, managing communities, and updating social media.

 

12. Live Person  

live person

Live Person represents other large companies in several niches. As a live chat operator with Live person, you can chat and phone support, as well as have the opportunity to communicate via text messages or Facebook Messenger.

If you are an expert in writing contents, Live Person can provide you with opportunities that needs more expertise beyond regular customer service duties.

 

13. Indeed

indeed

Indeed is one of the largest online job platforms that has thousands of job openings including online chat jobs. To search for an online chat job on Indeed, navigate to the website and type keywords like online chat jobs or online chat support in their search bar and click search. You will be provided with all available online chat job positions.

 

14. Operator   

operator

Operator is an app, a shopping app to be precise where online shoppers have an “operator” research and make online shopping recommendations. If you become an operator, your duty is to guide shoppers through the process and share your personal experience with the product.

Since you help encourage sales, you can earn a little commission for each completed sale.

 

15. SiteStaff Chat  

sitestaff chat

To become a Chat Host on SiteStaff, you must reside in the United States of America and must have a college degree. SiteStaff requires a Chat Host to manage 3 – 4 separate conversations at once. So if you know you can multitask, send an application to SiteStaff.   

 

16. Support.com     

support.com

Support.com calls its online chat agents “Remote Services Technicians”. To become a Remote Services Technician you must have good writing skills and can type 30 – 40 words per minute, and must have basic technology skills.

So if you don’t mind providing tech support for electronic devices such as printers and computers, send your resume to support.com. Support.com pays $10.25 per hour.   

 

17. Chat Shop  

chat shop

Chat Shop is a UK Based company that hires Live Chat Agents. To become a Live Chat Agent, you are required to type at least 80 words per minute and must be proficient in English.

 

18. OutPLEX  

outplex

OutPLEX hires sales chat agent and customer service representative. To qualify for a sales chat agent, you must be a U.S. citizen. Aside from hiring native English speakers, OutPLEX also hires people that can speak and write Spanish and French.

 

19. Televated   

televated

Televated offers lots of customer service positions including live chat agents to handle the following tasks.

  • Customer service inquires
  • Tech support questions
  • Input orders
  • Verify order status

Aside form providing live chat support, Televated might need you to provide email support too.

 

20. Site5 

site5

If you are familiar with web hosting and support, consider applying for a live chat agent position on Site5. Your responsibilities as a chat agent is to help prospective Site5 clients and provide technical support to existing clients.

 

21. Paperless Pipeline

Paperless Pipeline

Paperless Pipeline periodically hires online chat agents to assist their business clients to send digital documents to other businesses. Paperless Pipeline’s chat agent’s primary duty is to help clients complete a task.  

 

22. Tele Tech   

tele tech

You can become a Home Associate with Tele Tech and will need a headset as this position isn’t chat only.  Tech only accepts applicants of 17 years and above and all applicants must have a high school diploma or GED.

When applying, list your hours of operation and this company will match your available schedule with an open project. Most of Tele Tech projects will require Home Associate to work at least 20 hours per week.

 

 

 

Conclusion

Get ready to find live chat operator jobs from home with the online chat job companies and platforms listed above. Today, more and more companies go online with their businesses – meaning there are more opportunities to work-from-home as a chat agent.

Companies in every field need customer support agents like yourself the more reason you need to apply for a position as a live chat operator.

You can work at home as a chat agent either part-time or full-time. It is an exciting and less stressful job and more better than traditional phone support jobs.

 

 

Frequently Asked Questions

1. What tasks do work from home chat jobs require?

The job responsibilities for online chat jobs solely depends on a client’s needs. You may perform one task or a combination of the following;

  • Sales agent
  • Technical support
  • Customer service
  • Email support

 

2. How much can one make from online chat jobs?

As an online chat agent, you can make between $8 – $15 per hour. If it’s your first time working as a live chat operator, you can earn up to $10 per hour.

 

3. Are online chat jobs for US citizens only?

Some companies will only hire U.S citizens or U.S. based freelancers while others accept applicants from international countries. The two most essential requirements for most online chat job companies is to have a native-speaking ability and to be able to type quickly and accurately.

 

4. What are the minimum working hours for an online chat job?

The working hours depends on the company you are working for as most companies have the different workload for online chat representatives. If you are working part-time you can expect to work at least 10 – 20 hours per week. And if you’re working full-time, you can expect to work at least 35 – 40 hours per week.

 

5. Do all online chat jobs provide benefits?

Most online chat jobs don’t pay benefits like other jobs but to get these benefits you should apply for a full-time position with a company to be an employee.

 

6. Can one have an online chat job while leaving in a noisy environment?

One advantage of online chat job is that you are not required to speak to the customer – meaning that you can live next to a busy highway or have children screaming and running nearby and you’ll still be comfortable chatting with a client.

Though excessive background noise can cause you to lose concentration, you still need to respond to chat quickly and manage up to four conversations at once.

However, before accepting a position ensure you read the full job description and ask questions if necessary.

What tasks do work from home chat jobs require?

The job responsibilities for online chat jobs solely depends on the client’s needs. You may perform one task or a combination of the following;

– Sales agent
– Technical support
– Customer service
– Email support

How much can one make from online chat jobs?

As an online chat agent, you can make between $8 – $15 per hour. If it’s your first time working as a live chat operator, you can earn up to $10 per hour.

Are online chat jobs for US citizens only?

Some companies will only hire U.S citizens or U.S. based freelancers while others accept applicants from international countries. The two most essential requirements for most online chat job companies is to have a native-speaking ability and to be able to type quickly and accurately.

What are the minimum working hours for an online chat job?

The working hours depends on the company you are working for as most companies have the different workload for online chat representatives. If you are working part-time you can expect to work at least 10 – 20 hours per week. And if you’re working full-time, you can expect to work at least 35 – 40 hours per week.

Do all online chat jobs provide benefits?

Most online chat jobs don’t pay benefits like other jobs but to get these benefits you should apply for a full-time position with a company to be an employee.

Can one have an online chat job while leaving in a noisy environment?

One advantage of online chat job is that you are not required to speak to the customer – meaning that you can live next to a busy highway or have children screaming and running nearby and you’ll still be comfortable chatting with a client.
Though excessive background noise can cause you to lose concentration, you still need to respond to chat quickly and manage up to four conversations at once.
However, before accepting a position ensure you read the full job description and ask questions if necessary.

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