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Posted by Russell

12 Access Bank Frequently Ask Questions And Their Answers

June 23, 2019Money Transfer, Nigeria, Western Union 0

Access Bank is a very popular bank in Nigeria. But there are somethings people look for before they decide to open a bank account with any bank. Existing and new customers would like to also find out some answers to questions relating to Access Bank. Sit back and relax as we try to give brief and precise answers to some of the important questions relating to Access Bank Plc.

Access Bank Frequently Ask Questions

The questions that usually asked by people about Access Bank is refer to as Frequently Asked Questions. These questions are asked almost everyday by customers, new customers and potential customers of Access Bank. This article will give answers to these questions.

Please note that this post is targeted at Access Bank customers and those who wish to open a Bank account with them. Answers to FAQs of other banks is also available in our website. Use the search tab to view the FAQs of other banks.

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List Of Access Bank Frequently Ask Questions
  • How To Open Access Bank Account Online.
  • Ways To Buy Data And Airtime from Access Bank.
  • How To Open Access Bank Account Without Any Money.
  • How To Activate My Access Bank Internet Banking.
  • How To Get My Access Bank NUBAN Account Number.
  • How To Log Into Access Bank.
  • How To Check My Account Balance in Access Bank.
  • What Is NUBAN in Access Bank.
  • Is NUBAN The Same As Account Number.
  • How To Apply For Access Bank Loan.
  • How To Contact Access Bank Customer care
  • Access Bank App
1. Access Bank Account Online

Access Bank provides multiple ways to open a bank account. There are about 4 ways to open a bank account online with Access Bank. All process are fast, reliable, easy and secure. You can sit at home and just get your bank account number sent to your mobile phone number of email address.

How To Open Access Bank Account Online

  1. Use the Access Bank short code. Just dial *901# and follow the command prompt. Its very easy and within 5 minutes it should be done.
  2. Access bank Mobile App: If you want to open a bank account with Access Bank this is one easy way to do so.  Just download the Access Bank App from Google Play-store(for android users) or Apple store9for iPhone users). Open the App and click the create new account button. Follow the onscreen instructions and you should be done within minutes.
  3. Access Bank Website: The easy to use Access bank website is another place to open a Access Bank Account online. We have put together this Step by Step Guide to help with the process.
  4. Access bank Internet Banking: Access bank customers that have activated the Internet Banking can just log in and open a new account. We have put together this Step by Step Guide to help you open an Access Bank Internet Banking.
2. Buy Data And Airtime from Access Bank

There are about 4 easy ways for you to recharge your phone number or buy data from your Access Bank Account. These ways are surprisingly easy, fast, reliable and secure. below are the various ways to buy airtime from Access bank.

How To Buy Data And Airtime from Access Bank

  1. Use the Access Bank short code. Just dial *901#, select the right option,enter the phone number, enter the amount of Airtime to buy, enter phone number and send.
  2. Access Bank Mobile App: Log into your Access Bank App and select the Airtime/Data option. Provide the required details, which include, phone number, amount to buy and the PIN to confirm transaction.
  3. Access Bank Website: The Access bank website is another place to purchase data or airtime. Just log into your internet banking portal to start the process.
  4. ATMs Across The Country: All Access Bank and other bank ATMs across the country can be used to buy Data or Airtime. Just visit anyone close to you, put your Access Bank Debit Card, enter your PIN, select Quickteller option, Select Airtime, Select the preferred network, enter your phone number, enter the amount to buy and its done.

Note: All Access Bank transactions related to Data and Airtime purchase is free. There is no charge and you can do this multiple times a day without any restriction or limitations.

3. How To Open Access Bank Account Without Any Money

The zero account is becoming very popular in Nigeria over the past few years. The likes of UBA Bank, Zenith Bank, GTBank have this type of account. Access Bank is not left out. With just a passport photograph and no initial deposit you can open a bank account in Access bank.

Ways To Open A Access Bank Account Without Money

  1. Use the Access Bank short code: Just dial *901# and follow the prompt, select the open account option and its done within minutes
  2. Access Bank Mobile App: When you download the Access Bank banking App you can just click the open account button and follow the prompt.
  3. Access bank Website: Go to the official website of Access Bank and click the Open Account button. Fill in the required details and upload your the required document.
  4. Access Bank Branch: This is a more traditional way of opening the account. Just visit any Access Bank branch, request for the opening account form, fill and submit.
4. Activate My Access Bank Internet Banking

This is very easy but you need guidance. There are actually many good reasons why you should activate your Access Bank Internet banking

How To Activate My Access Bank Internet Banking

  • Open an Access Bank Account
  • Go to Access Bank website
  • Click the Internet Bank button
  • Click Sign Up or Register
  • Fill in your details which include your Access Bank account number
  • Select Security questions and their answers
  • Select your log in password

We have written a step by step by guide on how you activate internet banking in Access bank. You can click the red link below for the complete guide. If you would like to know about the many reasons why you need to activate internet banking please Read This Post.

5. How To Get My Access Bank Account Number
  1. Dial *901# on the number you used to open your Access Bank account. Follow the onscreen instructions and if it does not work then you have to register using same code above.
  2. Access Bank Branch: If you have the time go to any Access Bank branch and request for your Access Bank account number and they’ll give it to you.
  3. Ask Access Bank customer care agent online. Via their social media handles like Facebook, Twitter or Instagram.

Note that in most cases your account number will be sent to your phone number or email. So make sure your phone number and email is valid, working and also accessible by you.

6. How To Log Into Access Bank Online
  1. Go to the Access Bank website
  2. Click on the Log In in the Online Banking tab
  3. Type your USER ID and PASSWORD
  4. Answer two security questions to proceed.
  5. If there is any suspicious log in attempt the bank will request for your answers to your security questions. Just provide the answers to log in.
7. How To Check My Account Balance in Access Bank Online
  • Just dial *901*5# on the line you used to register you Access Bank account. Your account balance will then be sent as SMS to your phone number.
  • Log into your Access Bank mobile banking App to check your available balance.
  • Use your Debit Card in any ATM across the country. Just put in the debit card, input your PIN and select the Inquiry option. Your account balance will be shown.
  • Go to your Access Bank internet banking account. Log in using your USER ID and PASSWORD and check from Access Bank website.
  • Request for your Bank Account statement from Access Bank online. You can message them on Facebook, Twitter or Instagram for a copy of your account statement which will include your current account balance.
  • Visit any Access Bank branch and request for your account statement.
8. What Is NUBAN in Access Bank

NUBAN number is a 10 digit number that is given to you by Access Bank after you have successfully created an account with them. You save, transfer and receive money using this number. All transaction carried out in Access Bank is related to this NUBAN number.

9. Is NUBAN Number Same As Account Number

The simple answer to the question is YES. NUBAN number is just another name used to call Bank account number. Truth is both names can be used interchangeably when it comes to banking. In conclusion, NUBAN Number is same as Bank Account Number.

  • Read Also: Why You Should Consider Banking With FCMB or FirstBank
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10. How To Apply For Access Bank Loan
  • Go to any Access Bank branch close to you.
  • Request for the Access Bank loan form
  • Read and understand the terms and conditions associated with the type of loan you selected.
  • Fill the Access Bank loan form
  • Submit the form with necessary documents

You can also apply for Access Bank loan online. Read This Post to see a step by step guided to apply for the Access Bank Salary Advance loan.

11. Types Of Access Bank Savings Account

There are lots of Access Bank savings account that suites almost anyone. From little children to teens even to the age ones. We have put together a list of some of Access Bank savings account. Read This Post to know about some of the Savings Account available at Access Bank.

12. How To Contact Access Bank Customer Care

There are at the least 5 ways to contact the Access Bank customer care agents.

  • Facebook: You can follow the Access Bank Facebook page and send them direct messages. They’ll respond and solve your queries very fast.
  • Twitter: Access Bank also have a very engaging Twitter handle. Just send them a direct message on Twitter and they’ll respond almost immediately.
  • Instagram: This is one other place to contact Access Bank customer care agents. You can even tag them on posts and they’ll reply when they see it.
  • Access Bank website: The bank have a live chat feature in their website. You can make use of this feature to contact a customer care agent with ease.
  • Access Bank branch: Visit any branch close to you to lay your complaints.

Conclusion

We know there are lots of questions you’d like to ask about Access Bank and its operation. In truth we can’t possible give you all the answers. But the above are the frequently asked ones and we have tried to give short and benefiting answers to them.

If you have any other question that is not answered above please leave it as comment below. We’ll provide an answer as soon as we see the question. Please use the share button below to share our posts on Facebook, Twitter and Pinterest.

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